CII Diploma in Regulated Financial Planning

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R06
Next R06 sitting · 6 October 2026

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R01 — Financial Services, Regulation & Ethics · Question 4 of 200
Question 4 · Learning Outcome 1.2
Under the FCA's Consumer Duty, which of the following best describes the 'Consumer Understanding' outcome?
A
Firms must ensure all communications are sent via regulated channels only
B
Consumers must be able to understand the information they receive to make informed decisions
C
Firms are required to obtain written confirmation of understanding from all clients
D
All financial communications must be reviewed by the FCA before distribution
Correct — B is right. The Consumer Understanding outcome requires that firms communicate in a way that enables customers to make informed financial decisions. It's about the customer's ability to understand, not the channel used, written confirmation, or FCA pre-approval — those are common distractors in this topic area.
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R01

Financial Services, Regulation & Ethics

The regulatory framework, FCA conduct rules, ethics principles and consumer duty obligations.

364 questions
60 mins
11 learning outcomes
R02

Investment Principles & Risk

Asset classes, portfolio construction, risk profiling, collective investments and market dynamics.

249 questions
60 mins
9 learning outcomes
R03

Personal Taxation

Income tax, capital gains tax, inheritance tax, tax-efficient wrappers and planning strategies.

239 questions
60 mins
4 learning outcomes
R04

Pensions & Retirement Planning

Defined contribution, defined benefit, SIPPs, pension drawdown and annuities.

253 questions
60 mins
8 learning outcomes
R05

Financial Protection

Life assurance, income protection, critical illness, business protection and trust arrangements.

227 questions
60 mins
All learning outcomes
R06

Financial Planning Practice

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CF6

Certificate in Mortgage Advice

Mortgage regulation, house-buying process, valuation, affordability, mortgage products, equity release, and SDLT calculations.

319 questions
3 hours
15 learning outcomes
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Career in Financial Planning

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cf6
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R01
Financial Services & Regulation
364 questions · 11 LOs
R02
Investment Principles & Risk
249 questions · 9 LOs
R03
Personal Taxation
239 questions · 4 LOs
R04
Pensions & Retirement Planning
253 questions · 8 LOs
R05
Financial Protection
227 questions · 7 LOs
CF6
Certificate in Mortgage Advice
319 questions · 16 LOs
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